AI for Business Process Automation

Bridge AI technologies with operational strategy and execution

Provide hands-on experience in building real-time BPA workflows

Enable smarter decision-making and human-in-the-loop automation

Increase scalability, speed, and accuracy of business operations

Foster a culture of continuous improvement and innovation through automation

✅ Day 1: Introduction to AI-Powered Business Process Automation

Theme: From Manual to Intelligent — Fundamentals of Automation

📖 Key Concepts

• What is Business Process Automation (BPA)?

• Differences: BPA vs RPA vs IPA (Intelligent Process Automation)

• Role of AI in modern enterprise workflows

• Introduction to tools: Python, OCR (Tesseract), APIs, Google Sheets

💻 Hands-On

• Set up Python & Jupyter Notebook for automation tasks

• Simple automation: Extracting text from PDF using Tesseract OCR

• Automating email-to-Google Sheet data entry using Python

• Using OpenAI or Hugging Face APIs to extract structured information from raw text

🎯 Outcome: Participants will create a basic automation pipeline involving document processing and data logging.

✅ Day 2: ML and Predictive Automation for Process Intelligence

Theme: Adding Intelligence to Automation — Forecasting & Classification

📖 Key Concepts

• Introduction to machine learning for business processes

• Predictive analytics in decision-making workflows

• ML tools: scikit-learn, pandas, matplotlib

• Light-touch intro to process mining and its applications

💻 Hands-On

• Train a simple ML model to predict task duration or order fulfillment time

• Use decision trees to classify entries (e.g., approve vs reject)

• Visualize model performance using basic plots

• Trigger a follow-up action (email or notification) based on model output

🎯 Outcome: Participants will integrate ML models into real-world workflows for smarter decision automation.

✅ Day 3: Intelligent Agents & Multi-Step Automation Pipelines

Theme: End-to-End Automation Using AI Agents

📖 Key Concepts

• What are AI agents? Understanding their role in business workflows

• NLP basics for extracting intent and meaning from text

• Overview of n8n, Zapier, and OpenAI for no-code/low-code integration

💻 Hands-On

• Build a simple chatbot or prompt-based assistant using OpenAI

• Extract and summarize content from email/text using AI

• Use n8n or Zapier to create an automation chain:

  • e.g., Email → Extract info → Store in Google Sheet → Send Slack notification

🎯 Outcome: Participants will complete a guided end-to-end intelligent automation workflow.

Understand the fundamentals of AI-enabled business process automation

Identify and map automation opportunities across business domains

Use popular low-code/no-code AI tools to deploy workflows

Design intelligent automation systems that integrate with enterprise apps

Earn a certificate showcasing skills in intelligent process automation

Operations and process improvement professionals

Business analysts and automation engineers

AI/ML engineers and IT consultants

Product managers and digital transformation leads

Entrepreneurs and startup teams exploring AI automation